ROSEMOUNT 651-322-6466 /// WOODBURY 651-340-7661

About Medi-CAR

We like to make our customers feel at home and we know that auto repair is inconvenient on a good day…so we try to lessen the pain with the following patient (aka customer) services:

  • Free shuttle service within five miles (when weather permits, in Mable!)
  • Courtesy loaner vehicle*
  • Keurig Coffee Service in the lobby
  • Complimentary coffee and pastry coupons for our neighbor business, Morning Glory’s Bakery
  • We are Dog-Friendly!
    Free doggie biscuits – WOOF!
  • Free Wi-Fi
  • Arcade Zone – free plays on classic games

*Loaner vehicle conditional on age requirement, insurance and driving record.

Debi McConnell, Owner


“Many customers ask me how I came to buy an auto repair shop…

While I worked with a business broker to find an existing company to buy, the possibility of an auto repair shop surfaced. This resonated deeply with me as I thought about my personal experience getting my vehicle serviced and frankly, the experience was rarely positive. Often I didn’t feel I really understood the car issue or recommended repair and felt pressured to give the approval (sometimes with threats that my car would “explode” if I didn’t do the repair).

I now saw a clear opportunity to create an auto repair business that represented much more than a profit and loss statement and didn’t treat employees as numbers. I wanted to create a business that treated customers with up most respect and provide extraordinary customer service. I wanted to create a business that lived by its motto of Auto Repair With Honesty, Integrity and Quality.

So that’s why I bought the shop and created Medi-CAR Auto Repair.”

Kayla Oakes, Service Manager

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How long have you been in the auto repair industry (and doing what?)
“I got into cars in my teenage years after buying a VW GTI. The more time I spent around cars and car shows the more I liked them. I went to school to be an auto mechanic in 2006. I quickly decided I liked the customer service side of the business rather than getting my hands dirty. I am to chatty to be stuck under a car all day. I opened and operated a repair shop from 2008 until 2013 in Goodyear, Arizona. I then made the decision to move back to Minnesota (where I grew up) and here I am at Medi-Car!.”

What is the most rewarding part about fixing or advising on customer cars?
“I love having a mechanical background so that I can translate to customers exactly what the technician found when inspecting their car. Our job as service advisors is to educate customers on what is going on with their vehicle and what it will take to solve the problem(s) they are having. It is always very rewarding to be able to help people to get back on the road safe and sound.”

What one piece of advice would you offer to car owners?
“MAINTENANCE! I believe that proper maintenance is the key to having your vehicle last for the long haul. Follow the manufacturer’s recommendation for flushes and filters. It can make a huge difference in the performance and reliability of your vehicle. If you don’t know what those recommendations are, just call us. Also if your car has a warning light of any kind, it is trying to tell you something, it is better to have it evaluated quickly so that further damage is prevented.”

What is your secret passion other than fixing cars?
“Spending time with my boys and my 2 cornish rex cats.”

Tony Thompson, Service Advisor

How long have you been in the auto repair industry (and doing what?)
“12 years. I finished tech school in 2005 and worked as a technician until 2013.  In 2013 I made the switch from technician to Service Advisor and was later promoted to Service Manager the same year. I have been working as an advisor since then and I love it.”

What is the most rewarding part about fixing or advising on customer cars?
“People need cars to attend to their responsibilities so that they can take care of themselves and their families. So in a way we are helping people and families and I am definitely okay with that.”

What one piece of advice would you offer to car owners?
“Do not neglect your vehicles scheduled maintenance.  Taking care of your vehicle the best way possible allows your vehicle to take care of you.  Fluids and filters are items one should be proactive in taking care of.”

What is your secret passion other than fixing cars?
“My family manufactures rifles so I enjoy building my own AR-15 platform rifles. I also enjoy volunteering at our church through family ministry.”

Derick Thomas, Automotive Technician

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How long have you been in the auto repair industry (and doing what?)
“I’ve been working on cars even in high school, taking automotive vo-tech classes. I graduated from Hibbing Community College in automotive technology. Since then I’ve worked at Jiffy Lube for five years, two independent shops for four years.”

What is the most rewarding part about fixing customer cars?
“I feel good when I get to help people.”

What one piece of advice would you offer to car owners?
“Try to stick to the manufacturer’s maintenance plan.”

What is your secret passion other than fixing cars?
“I love to ride motorcycles. I own two, a yellow Suzuki GSXR 600 CC and a maroon Kowasaki LTD 700CC. Debi asked why I have two motorcycles and I asked her how many shoes she has and why more than one pair. I choose the bike to ride based on my mood. I ride the yellow Suzuki when I’m feeling great, excited about something (like today—Friday, pay day) and my cruiser, the Kowasaki, when I’m feeling laid back and chilled.”

 

Jeremy L, General Service Technician

How long have you been in the auto repair industry (and doing what?)

“I have been a technician for 3 years doing general service.”

What is the most rewarding part about fixing or advising on customer cars?
” Keeping customers safe and having reliable transportation.”

What one piece of advice would you offer to car owners?
” Do the regular maintenance on your vehicle to keep it in the best shape possible.”

What is your secret passion other than fixing cars?
” Building my RACECAR, movie junkie, eating (just about anything – mostly junk food).”

Schedule Your Appointment

Contact


Medi-CAR Auto Repair /
14555 South Robert Trail Rosemount, MN 55068 /

Medi-CAR Auto Repair - Woodbury / 8160 Coller Way, Ste G Woodbury, MN 55125 

Appointments: (Rosemount) (651) 322-6466 /  Hours: M-F, 7:30 am - 5:30 pm  

Woodbury (651) 340-7661) / Hours: 8:00a – 5:30p Mon-Fri // 8:00a-1:00p Saturday

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Medi-CAR Auto Repair - a local, independently-owned auto repair shop servicing Rosemount, Eagan, Inver Grove Heights, Apple Valley, Woodbury, and Farmington, Minnesota and the greater twin cities area.

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